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<!-- <li> If request for refund is made before the delivery of initial design concepts, then you
would be eligible for Full Refund (less 10% service & processing fee). </li>
<li>If request for refund is made within 48 hours, you would be eligible for 66% refund
(less 10% service & processing fee).</li>
<li> If request for refund is made between 48- 120 hours of the initial design delivery, you
would be eligible 33% refund (less 10% service & processing fee).</li>
<li> No refund request will be entertained after 120 hours of your initial design delivery,
however since we believe in 100% customer satisfaction you`re encouraged to contact us
in case of any concern. </li>
<li> No refund request will be entertained if you have not taken any action on your order
for 30 days after placing your order. However, if you want to reactivate your design
order, you will be charged a certain fee depending on your project. </li>
<li> No refund requests will be entertained after the final files have been delivered. </li>
<li>For website packages no refund will be entertained once website development has been
completed or once the website has been deployed live.</li>
<li>For video animation packages no refund request will be entertained after the designing
of the storyboard.</li>
<li> All refund requests should be communicated to the support department. Web Verse Studio
Studio, based on the violation of your user agreement reserves the right to
approve/disapprove your request on an individual case to case basis. </li>
<li> For Web Verse Studio / Custom packages, refund will be applicable the same as it is
on the single packages.
</li>
<li> For example, if you order logo and web design service and approve the logo, you can
claim refund for the website service at the time of initial design only. </li>
<li> A refund request will need to have a valid reason which must be qualified against the
design brief and customer feedback for revisions. Unless a concept has not been designed
according to the brief, a refund will not be given however further revisions will be
provided until complete satisfaction</li>
<li> Money back guarantee is based on that the order is placed in good faith. Where a
customer has placed design orders with more than one design agency for the same job with
the intention to claim refund, we do not consider it a good faith. In such a case we
reserve the right to decline a refund request. </li>
<li> All design jobs require customer feedback before finalizing the design therefore it is
only fair that the customer gets involved and provides feedback in order to get the
desired results. </li>
<li> 100% unique design guarantee entitles you to a re-draw if our designed logo is to be
found considerably similar to another logo design that may already exist. Any
resemblance to an existing design will be merely a coincidence and Web Verse Studio
will not accept any responsibility or claim of any compensation in such a case. It is
the client's responsibility to get their art work copyrighted.</li> -->
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